Privacy Policy

Court Hayes is a trading name of S & F Crang.  S & F Crang is committed to safeguarding the privacy of our website visitors.

 

This privacy policy applies to personal information supplied to www.courthayesbuckwheat.co.uk on our email customer contact forms and non-personal information collected by our website.

What Personal Information do we Collect?

We receive, collect and store any information you enter on our website or provide us in any other way. We collect personally identifiable information, including name and email, if you use our feedback form.

How we use this information

The information you submit through a feedback email form on this website will be used exclusively by S & F Crang.  This data will be used solely to respond to your queries and kept for the duration of the contact between you and S & F Crang.  At any time you can request that this data is removed from our records and destroyed.

 

S & F Crang is the sole owner of the information collected on this site.  We will not sell, share, or rent this information to others.  We may however, disclose personal information if required to do so by law.

Anonymous information

In addition to the use of personal information, www.courthayesbuckwheat.co.uk may also gather anonymous information which may be used by S & F Crang.  General information is collected through “traffic data” and may entail the use of Cookies and Internet Protocol (IP) addresses used to connect your computer to the Internet; e-mail address; computer and connection information. Such data is used to help determine how our users use parts of our website so we can analyse trends, administer the site, track the users movements and gather broad demographic information to deliver a better experience to you.  We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.  IP addresses and other traffic data are not linked to personally identifiable information.  Please read our Cookies Policy.

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

 

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

 

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

 

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at:

Under the General Data Protection Regulation all users have specific rights regarding data that has been submitted through this website.  

 

You can contact S & F Crang to:

Request access to the information that S & F Crang holds about you

Correct any information that S & F Crang holds about you

Request to have your data held by S & F Crang erased

 

Our contact details are:

 

S & F Crang

Bidwell Barton

Thorverton

Exeter

EX5 5LJ

 

Telephone: 01392 860 263